Uber: Stop hate attacks on LGBT+ riders
Campaign content
Nobody should have to worry about their safety when ordering a ride home. But across the globe, riding in an Uber has become a moment where LGBT+ people are forced to make a grim calculation: How much of myself can I safely reveal inside this car?
Recent documented incidents expose how severe this crisis really is:
- In Texas, a teenager was thrown out of his ride on the side of the road simply because the driver claimed he sounded "too gay."
- In Southern California, a gay couple was refused service and chased down the street by a driver wielding a baseball bat.
This is not just a U.S. issue. Similar incidents of transphobic slurs, physical assaults, and discriminatory abandonment happen daily across Latin America and Europe, where drivers routinely drop off passengers in dark, unfamiliar, and unsafe areas – leaving them completely vulnerable to further violence.
The right to move freely and travel safely is not negotiable. Corporations that operate globally have a responsibility to prevent discrimination and respond decisively when violence happens.
Uber must act now. We call on Uber’s global leadership to:
• Implement mandatory anti-discrimination and LGBT+ safety training for drivers worldwide.
• Introduce stronger in-app emergency tools specifically for hate-motivated incidents.
- Enforce a zero-tolerance policy, including permanent removal of drivers responsible for hate-motivated conduct.
• Publish transparent data on hate incidents and company responses.
No one should have to calculate risk before booking a ride.
Safety is not a feature. It is a right.
Sign now to demand real protection for LGBT+ riders everywhere.
Update, August 11, 2026: We have revised this petition. At the request of a person whose case we originally featured, we removed the details of that case to protect ongoing legal proceedings, and refocused the petition on the wider pattern of hate-motivated incidents affecting LGBT+ riders. Our demands to Uber are unchanged, except that a demand about that individual case is now a general call to cooperate with authorities investigating hate-motivated incidents. Signatures collected before this date were given to the earlier version.
We are calling on Uber to take immediate and concrete action to protect LGBT+ riders worldwide.
Uber markets safety as a core promise. That promise must apply equally to everyone. We urge Uber to:
-Implement mandatory, verified anti-discrimination and LGBT+ safety training for all drivers globally before they are approved to operate on the platform.
-Strengthen in-app emergency protections by introducing a dedicated reporting mechanism for hate-motivated incidents that triggers immediate safety escalation.
-Enforce a zero-tolerance policy for hate-motivated violence and discrimination, including permanent removal of drivers found responsible for such conduct.
-Publish annual transparency reports detailing hate incidents, how quickly Uber responded, and what action was taken – broken down by country.
-Adopt a formal, published commitment to cooperate fully and promptly with law enforcement and relevant public authorities investigating hate-motivated incidents, establishing clear timelines for releasing driver records and incident data upon legal request.
LGBT+ riders should not have to weigh their safety before booking a trip.
Uber has the power – and the responsibility – to ensure that no one is attacked, threatened, or abandoned because of who they are.
We call on you to act now.
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