Uber: Stop hate attacks on LGBT+ riders

LGBT+ riders are being attacked, abandoned, and threatened on Uber. Demand real safety protections now.

Danne Belmont booked a ride home. Instead, she was attacked.

In Bogotá, Colombia, this February, Danne, a trans woman, was assaulted by her driver and accomplices during what should have been a routine trip. She was beaten, robbed, and left injured. Her documents were stolen.

No one should fear for their life just because they got into a car.

But Danne’s case is not isolated. In parts of Europe, drivers have abandoned LGBT+ couples in unsafe areas – leaving them stranded in places where they had reason to fear for their safety. And recently, Alex, a gay teenager in Texas, was rudely thrown out of his Uber – apparently because his tone of voice sounded too "gay" to the driver

Ride apps promise safety. For many LGBT+ people, that promise is not being kept.

The right to move freely and travel safely is not negotiable. Corporations that operate globally have a responsibility to prevent discrimination and respond decisively when violence happens.

Uber must act now. We call on Uber’s global leadership to:

• Fully cooperate with authorities in the investigation of the attack on Danne Belmont.
• Implement mandatory anti-discrimination and LGBT+ safety training for drivers worldwide.
• Introduce stronger in-app emergency tools specifically for hate-motivated incidents.
• Publish transparent data on hate incidents and company responses.

No one should have to calculate risk before booking a ride.

Safety is not a feature. It is a right.

Sign now to demand real protection for LGBT+ riders everywhere. 

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Dara Khosrowshahi, CEO of Uber Technologies Inc., Fiscalía General de la Nación

We are calling on Uber to take immediate and concrete action to protect LGBT+ riders worldwide.

The violent assault on Danne Belmont during a ride in Bogotá is not an isolated incident. LGBT+ passengers across multiple countries have reported harassment, abandonment, assault, and threats while using your platform.

Uber markets safety as a core promise. That promise must apply equally to everyone.

We urge Uber to:

Fully cooperate with Colombian authorities in the investigation into the attack on Danne Belmont, including providing all relevant driver data and internal records.


Implement mandatory, verified anti-discrimination and LGBT+ safety training for all drivers globally before they are approved to operate on the platform.


Strengthen in-app emergency protections by introducing a dedicated reporting mechanism for hate-motivated incidents that triggers immediate safety escalation.


Enforce a zero-tolerance policy for hate-motivated violence and discrimination, including permanent removal of drivers found responsible for such conduct.


Publish annual transparency reports detailing hate incidents, how quickly Uber responded, and what action was taken – broken down by country.


LGBT+ riders should not have to weigh their safety before booking a trip.

Uber has the power – and the responsibility – to ensure that no one is attacked, threatened, or abandoned because of who they are.

We call on you to act now.

 


0people have signed
Goal: 20,000